A lettings and management agent with a difference…
We get it. Lettings agents don’t have a good rep. But we’re not your average lettings agent. As a Brick tenant we’re here for you.
You’ll always be able to get in touch with us to report any issues you have with your home and you’ll find us friendly and responsive.
Find your next home with Brick
Tenant FAQs
Our answers to our most commonly asked questions...
Traditional deposits are 5 weeks rent or you can opt to use a deposit alternative.
We understand that occasionally there might be extenuating circumstances that mean you can’t pay your rent on time. If you find yourself in this situation please contact us immediately so that we can try to come up with a solution and also keep the landlord in the loop. Be aware that rental default is a breach of your tenancy agreement and you could face possible eviction.
You’ll need to give no less than one month’s notice and a vacation outside the terms of your tenancy agreement will be subject to landlord approval.
It’s your responsibility to dispose of your rubbish correctly, to keep the property ventilated and to undertake general jobs like changing light bulbs and checking the batteries in smoke alarms etc. Your landlord is responsible for larger repairs and maintenance so make sure to report any issues on your PropertyFile.
For non-urgent issues please use your PropertyFile account or if it’s an emergency call our 24/7 line on 0203 034 3640.
Moving in?
Download our move in guide here to understand your rights and responsibilities.
Get in touch
All enquiries are read daily, please use the form opposite.
All enquiries are read daily, please use the form below.
Need to report an issue with your property?
Please use PropertyFile or if it’s an emergency call our 24/7 line on 020 3034 3640